en flag
en flag

Our expertise at your service

At RSquare, we support your growth through in-depth advice based on methodologies, tools and best practices in commercial excellence and customer management.

Clear and demonstrated performance
Customized digital solutions

We help you manage your digitalization projects with CRM, analytics and AI solutions adapted to your needs, with a long operational business experience, fact-based analysis and independent advice.

Sales performance growth
Sales performance growth

Areas of Expertise

Solid methodologies supplemented by extensive operational experience and adapted to each specific case.

Customer relationship

  • Customer satisfaction survey, voice of customer (VOC), Net Promoter Score (NPS), promotion and detraction lever, customer commitment and action plan

  • Mapping the customer journey, pain points, processes to manage customer experience.

  • Customer culture, customer centricity (360° view), awareness and training.

Digital projects, CRM and Analytics

  • Feedback on several CRM projects for different businesses, ecosystems and available data (prioritization, functionalities, processes, best practices).

  • Digitalization of commercial processes (prospecting, offers, prices, conditions) and customer support (product, quality, regulations), focusing on teams collaboration to meet customer expectations.

  • Commercial management dashboards in several Analytics solutions with selection of data combinations and relevant forward-looking KPIs to anticipate business trends.

Commercial Excellence

  • Commercial roadmap by market, customer, segment/persona, through APBCD ranking, interaction and service models.

  • Pricing: evaluation of relevant methods (transactional, value-based, strategic, volatility), simulation tools, management and monitoring.

  • Leadership, governance and commercial management: Evaluation of the sales force and its skills, capabilities and performance (KPIs).

  • Key Account: Account development plan with relationship mapping, Business Plans and action plans.

  • Analysis of sales channels according to Go-to-Market strategy.

  • Product and service portfolio management to increase value creation.

Commercial Excellence levers
Commercial Excellence levers
Sales governance cycle
Sales governance cycle
Customer portfolio and segmentation management
Customer portfolio and segmentation management
Customer Experience Management
Customer Experience Management
360° viewa of a customer in a CRM
360° viewa of a customer in a CRM
A consultant presenting performance metrics on a large monitor in a modern office.
A consultant presenting performance metrics on a large monitor in a modern office.
Sales dashboard with forward looking KPIs
Sales dashboard with forward looking KPIs
Sales opportunity pipeline growth
Sales opportunity pipeline growth

Notre Galerie

Moments clés de nos projets et collaborations réussies.

A team meeting around a table with blueprints and laptops, highlighting collaboration.
A team meeting around a table with blueprints and laptops, highlighting collaboration.
Close-up of a digital dashboard displaying CRM analytics on a sleek screen.
Close-up of a digital dashboard displaying CRM analytics on a sleek screen.
A consultant presenting performance metrics on a large monitor in a modern office.
A consultant presenting performance metrics on a large monitor in a modern office.
Hands typing on a laptop with code and AI data visualizations on the screen.
Hands typing on a laptop with code and AI data visualizations on the screen.
Contact

Send us any question, inquiry or project.

Email

phone

contact@rsquareconsuting4cx.com

+33 6 70 21 95 92

© 2025. All rights reserved.

QR Code to a digital business card
QR Code to a digital business card